Among those eligible, California has the lowest participation rate in SNAP / CalFresh of any state… Let’s change that together!

We Are The CalFresh Outreach Team
How Can We Help You?

The CalFresh Outreach Program helps low-income, food-insecure individuals and families gain access to nutritious food through the California Department of Social Services CalFresh Program by helping them navigate every step of the application process.  This includes distributing fliers, providing pre-screening service and assisting with application completion and submission.

In 2017, the program expanded to include outreach at community colleges where the number of food-insecure students has been sharply increasing over the past couple of years, as they struggle to pay for tuition and housing.

We provide services at the Pasadena City College, Cerritos College, Cal Poly Pomona, Claremont Graduate University and Los Angeles Southwest College. We are currently in the process of adding Los Angeles Mission College, East Los Angeles College and Citrus College.

For more information on any of these opportunities please contact the Food Bank’s CalFresh Outreach Team directly at (323) 234-3030 ext. 178.

Scroll down to find out additional information:

What is CalFresh?

CalFresh is the new name for the Supplemental Nutrition Assistance Program (SNAP) in California.  Formerly known as the Food Stamps Program, this is a federal program run through the United States Department of Agriculture (USDA). Eligible individuals can apply for CalFresh benefits through an application process through the Los Angeles County Department of Social Services (LADPSS).

CalFresh is intended to help low-income people put healthy food on their tables each month. The program also stimulates state and local economies because it brings federal dollars into our communities everywhere that CalFresh benefits can be redeemed, such as grocery stores or Farmers’ Markets.

California has much to gain by insuring that all eligible residents enroll in the program and receive their CalFresh benefits. Unfortunately, CalFresh is not used enough here in Los Angeles County. Many eligible low-income residents (and the grocery stores in their neighborhoods) are missing out on valuable help because they do not participate in the program.

As part of our mission to mobilize resources to fight hunger in our community, the Food Bank runs a CalFresh Outreach Program in partnership with the LA County Department of Public Social Services (DPSS) and our charitable agency partners. Through this program, the Food Bank sends trained outreach workers to food pantries during food distribution times. While visiting the pantries, outreach workers are available to answer questions about the CalFresh program, and accept applications from clients who wish to apply. After the preliminary parts of the application are completed, Food Bank Outreach Workers deliver them to the appropriate local DPSS office (determined by zip code) for processing.

How do I apply for CalFresh?
Are you eligible for CalFresh? The Los Angeles Regional Food Bank can pre-screen you, help you with the application and submit it to the county. Throughout the week CalFresh outreach workers are stationed at different partner organizations in the community.

To find out when a CalFresh Outreach Worker may be in your community please contact the Food Bank’s CalFresh Outreach Team directly at (323) 234-3030 ext. 187 to find out more information.

Would you rather apply online? You can apply online through the Los Angeles Department of Social Services. If you live in LA County, visit the website by clicking here: Your Benefits Now.

I already applied for CalFresh and have questions on next steps
After applying with the Los Angeles Regional Food Bank, your application is submitted to the Los Angeles Department of Social Services (DPSS) and will then be processed.  If you have a question about your application the best place to call is your caseworker at DPSS. A case worker will explain the program rules and help your household complete any parts of the application that have not yet been completed.

An interview is required before certifying your household to get CalFresh benefits. The interview can occur in the county office or by telephone. The interview may be held with the head of household, spouse, the authorized representative or any other responsible household family member. An interview is required annually.

Local CalFresh office officials may waive the face-to-face part of the interview requirement if traveling to the county welfare department would be a hardship for your household. The face-to-face feature must be waived if your household is compose only of elderly or disabled members with no earned income.

After the interview, the CalFresh office will send a Notice of Action letter. If your household does not qualify for CalFresh benefits, the notice will explain why. If your household does qualify, the notice will explain how much the CalFresh benefit will be for your household. It will also explain how many months you can receive CalFresh benefits (certification period) before being recertified.

If you have additional questions you can call the Los Angeles Regional Food Bank CalFresh Team at 323-234-3030 ext. 187.

I am a community based organization and want to promote CalFresh Outreach
There are several ways you can help the Los Angeles Regional Food Bank spread awareness about CalFresh.

  • Host a Los Angeles Regional Food Bank CalFresh Outreach Worker
    Connect with the Los Angeles Regional Food Bank CalFresh Outreach team to have an outreach worker come to your organization to provide prescreening and application assistance. For information call 323-234-3030 ext. 187.
  • Train in application assistance
    Contact the Los Angeles Regional Food Bank to attend a training about CalFresh, prescreening and application assistance. Learn the skills you need to know in order to help educate the people in your community about CalFresh.
  • Contact the Department of Social Services
    The Los Angeles Department of Social Services has many CalFresh outreach opportunities.  For information on the mobile office visit:

For more information on any of these opportunities please contact the Food Bank’s CalFresh Outreach Team directly at (323) 234-3030 ext. 187.

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