How do I register for the Virtual Food Drive online?
Go to the Food Drive reservation and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.
What is unique about this website?
This website is so unique because it offers the capability for individuals to not only register for the event, but also to collect donations from their friends and family through a much more efficient mechanism. Los Angeles Regional Food Bank Event Manager and the event Food Drive Coordinator can track the progress of donation collections through viewing secured online reports.
Is my information secure?
Yes. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.
What is the long website address for that I received in my confirmation receipt?
This website address will take you to your personal donation page. This address link is automatically included in any emails that are sent through the email center in event headquarters after you have logged into the website. You can also copy and paste this link into any other form of email.
Can friends and family make a donation to a Food Drive Coordinator or Team by going through the main website?
Yes. On the home page of the website, friends and family can locate a Food Drive Coordinator or Team by clicking on the "Find a Food Drive Participant" button. By typing in the name of the Food Drive Coordinator or Team Name, they will be directed to the Food Drive Coordinator's personalized Virtual Food Drive page.
How does Los Angeles Regional Food Bank utilize the contributions?
To get more information on how Los Angeles Regional Food Bank uses contributions. You can also visit our website at www.lafoodbank.org or call us at (323) 234-3030 for more information.
Why is the "Find a Food Drive Participant" search not finding a Food Drive Coordinator or Team that I know has registered?
You must type in the first name or last name of the Food Drive Coordinator exactly how it is spelled. It is not case sensitive.
How can I see who has donated to me?
Go to the "Food Drive Coordinator Section" on the site. Use the Username and Password that you used when you registered for the Virtual Food Drive. You can then view your Donor list and the amounts that have been donated. Entering Offline Donations is possible upon request. Clearly identified monies will be approved and included to your VFD once the funds have been received and processed at the Food Bank.
I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.
All of my Donors are not showing up on the scroll mechanism. Why?
As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.