The Los Angeles Regional Food Bank was recently named the Los Angeles Business Journal’s Organization of the Year. The award, in the category of nonprofits with an operating budget of greater than $10 million, honors organizations that make a positive impact on the community. Join our team as we continue to impact the lives of over 1,000,000 people each year.
Chief Operating Officer
To succeed in this role the chosen candidate will possess:
- Ability and experience to lead and manage a large, diverse team in a very fast-paced, fluid environment.
- Mastery of superior customer service for internal and external customers.
- Visionary attitude and high energy level with ability to drive results in a changing environment.
- Outstanding attention to detail and excellent interpersonal/communication skills.
- Proven ability to hire, train, develop, and lead a team to new heights.
Overall management responsibility for the operational and programmatic activities of the Food Bank. Deliver against the financial plan. Provide leadership, focusing on customer requirements, operational performance and a motivated workforce. Ensure succession planning and consistent delivery of services and solutions. Performance of the following duties is done personally or through subordinate managers.
Works with President/CEO to maintain a sound corporate organization and establishes policies to ensure safe and efficient operations are maintained throughout all activities. Monitor the performance and effectiveness of key operating units within the operation: product sourcing, agency relations; delivery and other programs; volunteer programs; warehousing, logistics, and production; and quality assurance/food safety and compliance.
Establish and communicate to employees a high level of expectation and commitment to continuous improvement and excellence within the operation. Is responsible for management evaluation and development and provides for capable management succession. Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
Guides and directs staff in all aspects of operations and programs execution, ensuring efficient and timely purchase, storage, processing, and distribution of food products, in accordance with established procedures. Works to ensure optimal service is provided internally and to client agencies and customers.
Participates in the formulation and execution of strategic plans, structures and processes necessary to manage the organization's current activities and projected growth. Maintains and updates disaster relief plan. Works with executive team in analysis of economic and political trends that leads to execution of improvement action plans to ensure that performance metrics are consistent and attain goal.
Coordinates plans for further development of existing and future programs to increase the output and efficiency of programmatic activities in keeping with demand for various kinds of food assistance.
In partnership with appropriate senior staff, coordinates efforts to evaluate the results of each area of operations, including activities that directly affect organizational risk and liability and systematically reports these results to the President/CEO. Serves as point person for matters related to Emergency Network Los Angeles agreements, legal issues and City and County requirements as they pertain to contracts compliance.
Bachelor's degree (B.A.) or fifth year college or university program certificate. Master’s Degree preferred. Minimum ten years of demonstrated high-level leadership success within a distribution environment preferred.
Superb inter-personal, written, and oral communication skills required; must be able to influence and inspire change and manage relationships effectively. Excellent leadership and presentation capabilities to cultivate external support and present information to top management, public groups, and/or boards of directors.
Ability to read, analyze, and interpret financial reports and legal documents. Strong skills and substantial experience in working with integrated inventory/accounting software to analyze and forecast operational and program performance and prepare budget and statistical reports.
High level of proficiency to develop strategy and resolve tactical and practical problems. Visionary attitude and high energy level with ability to drive results in a changing environment
We offer a competitive benefits package, including comprehensive medical, dental and vision plans; life insurance; Employee Assistance and long-term disability plans; flexible spending accounts and a 403(b) retirement savings plan. If interested in this position, please apply directly at firstname.lastname@example.org.
As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check.
The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer”.
Product Donations Service Representative
Job Type: Full-Time
Status: Hourly / Non-Exempt
Company: Los Angeles Regional Food Bank
Reports to: Director of Product Donations
High school graduate, 1 - 2 years' college or vocational education preferred. Minimum two years customer service experience in a warehouse/distribution environment desired. Computer literate (Excel, Outlook, Word). Positive and proactive interpersonal and written and oral communication skills, bilingual English/Spanish highly desired. Ability to work well with people of diverse backgrounds and ethnicities. Ability to work in a fast-paced environment. Excellent organizational skills with solid follow up and follow through capabilities.
Responsible for efficient handling of donor calls and donor correspondence to ensure superior customer service. Calls and schedules pick up with regular donors daily, serving as liaison with Logistics team. Creates daily DO’s for Operations team. Updates delivery and pick up schedules and ensures all team members are apprised of updates promptly. Creates weekly acknowledgement letter for donors. Maintains daily, weekly, monthly, and quarterly donor spreadsheets and reports. Responsible for filing and scanning posted donation orders. Communicates via two-way radio with drivers. Reroutes and/or reschedules pickups in agreement with Logistics and/or donor. Assist in database management, data entry, and other administrative functions as required. Works effectively with other staff members at all levels of responsibility within the Food Bank. Performs other such duties as assigned by supervisor.
Email résumé in a Microsoft Word file with cover letter and recent salary history to email@example.com.
No phone calls. No faxes. No US mail.
Job Type: Full Time Hourly
Reports to: Chief Information Officer
Location: Los Angeles
Assists the Information Technology Department with the daily technology operations needs of the Food Bank. Installs and upgrades hardware and software based on requests and scheduled updates; Performs preventative maintenance, troubleshooting, documents procedures, and researches technical solutions for computers, network equipment, and telecommunications equipment; Ensures systems and related equipment are functioning properly and maintain records on equipment repairs, replacement, system issues, etc. Other Duties Supports CIO on ad hoc projects; Support office and warehouse staff in three buildings (one offsite).
2 – 3 years’ experience in a manufacturing/distribution environment highly preferred; Bachelor’s degree, or equivalent educational and work experience considered; Microsoft Certified Professional (MCP) preferred; Fundamental understanding and hands-on experience of Windows Server 2008/2012, VMware vSphere, Active Directory, Windows 7, Office 2010, PC hardware, local area networks, and ERP/SQL Server system; Trouble-shooting capabilities/experience; Good documentation skills; detail oriented and accurate; Strong customer service, interpersonal, and communication skills; Superb organizational skills; must be a self-starter who is able to work with minimum supervision; Creative problem-solver who takes an innovative approach to development.
Email résumé in a Microsoft Word file with cover letter and recent salary history.
No phone calls. No faxes. No US mail.
The Food Bank is an Equal Opportunity Employer